School Partner: Data Security Incident – WisePay Platform
7th October 2020
We are writing to confirm the details we know so far about a security incident that has affected the WisePay Platform. As you will be aware, the website is currently offline. On Monday, 5 October 2020, we became aware of a cyberattack that appears to be a URL manipulation that spoofed the SagePay payment page.
We immediately engaged a leading cybersecurity forensic agency and we will provide any required notifications of their investigation, together with specific details of affected transactions and individuals who attempted to make payments during this period. We understand the incident began to adversely affect the website on 2 October 2020.
On 5 October 2020, we spoke to Simon Andrews of the Information Commissioner’s Office and filed a notice providing all the details of the incident we know at this time.
We are providing this notification to you as our valued customer and in accordance with our obligations as a data processor.
Please let us know if you have any questions. We will provide more detailed information in a prompt manner as soon as we are able to do so, with our investigations being underway.
Yours sincerely,
For and on behalf of WisePay Limited
Richard Grazier
President and Managing Director
Community Brands UK
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