Home-School Communication

Home–School Communications

The College welcomes contact from parents and wants to ensure that you always have an appropriate and helpful response. Please remember that teachers are in the classroom for more than 80% of the day and are often on duty supervising pupils before school, at break and at lunchtime, so please bear with us: we will get back to you as soon as we can.

Visits to the College

These are always welcome and we will seek to meet with parents as soon after a request as possible. Please remember that meetings with staff are held by making an appointment. Staff are not usually free to come to Reception and if you arrive without an appointment, the receptionist will take details and ask a member of staff to call you later.

Telephone Calls

When you telephone the College, the receptionist will connect you if possible. Emergencies will be dealt with immediately but the receptionist will usually have to take the details of your call and ask the member of staff to call you back. We will respond as soon as possible and always within two working days. Pupils are not allowed to access their mobile phones on site before 16.00. They can make any urgent call home from their Year Team office. Please do not call or message your child on their mobile during school hours.

Email and letters

A member of staff will always reply to letters and e-mails received from parents within two working days, and a fuller response will follow if needed. The school email is: thecollege@cambournevc.org To contact a particular staff member, please put For the attention of: and a name in the subject line. Please keep email messages brief: a request for a phone call or meeting is usually better when there is a lot to communicate. Staff will reply to email messages from pupils during the working day. Please remind your child that staff cannot respond to requests for help with homework on the evening before it is due – we always give more than 24 hours for homework to be completed.

School Post

Important messages for parents are emailed every Friday by CamVCPost on our Parents’ Bulletin. Please do read this each week and complete any response forms required by the deadline. Most general information that parents seek can be found on our website at www.cambournevc.org

Financial Matters

We appreciate that supporting children through secondary school is a costly business. Please contact Mrs C Collins (ccollins@cambournevc.org) in confidence if you have a problem with equipping your child for school or with paying for visits. We are always able to offer some support to families with children on free school meals and those receiving Pupil Premium, and can sometimes help in other circumstances.